1. please download the app and read the privacy policy and the End User Licence Agreement. To use the app, please agree to these terms.
By clicking on "Privacy Policy" and "End User Licence Agreement" you can read, download or send the documents by e-mail. Use the globe symbol to select the language.
2. Don't have a HYMER account yet?
In the login window please click on "Login" (below).
A window will then open in which you can carry out the "Registration".
In the first step you will be asked to enter your e-mail address.
Do you already have a HYMER account?
You can log in directly in the "Login" window with your login details. Are you also already connected to your vehicle as the main user? You will find all relevant information from point 10 onwards.
3. please enter your details (first name, surname, date of birth etc.) and read the terms of use. To accept the terms of use, tick the "Terms of use" box
4. after completing the registration you will receive an e-mail.
Please click here on "Confirm registration". Please also check your spam folder if necessary.
Important: This email must be opened on the device on which you have installed the HYMER Connect app.
You will now be redirected back to the app where you can set your password. You can now log in to the HYMER Connect app with your newly created account.
You can also find these steps summarised again here in a video: HYMER Connect app
5. click on the "Connect to vehicle" button to scan the QR code. You will find the QR code in the documents for your vehicle.
6. to be able to scan the QR code, you must authorise the app to access the camera. Please give the app permission, otherwise your vehicle cannot be connected to the app.
7. click on the "Connect to vehicle" button.
8. click the "Connection" button on the touch panel - you will find this in your motorhome above the main entry door.
9 You will now see the vehicle view on the touch panel.
10. please switch back to the app now.
Please select the "Vehicle" tab (below) and then click on the cogwheel (top right).
11. the "My vehicle" window appears, please select the "Guest access" item.
12. then click on "Set up guest access". Here you can now select from the categories "Family", "Friends" and "Other".
13. you can now enter a name for the guest access. You also have the option of adding an expiry date to the guest account. This allows you to limit the usage time of the guest access.
14 Finally, the newly created guest account must be scanned in the app by the guest user.
Important: Guest access can only be scanned by another HYMER account. With the same access data as the main user, only the vehicle's own QR code can be scanned. If you do this, you are also a main user.